Privacy Policy

1. Privacy Policy

This website ("the Website") is owned and operated by Justafreelance ("the Company", "we" or "us"). We are committed to protecting your personal data and fully comply with the data protection principles and all relevant provisions of the Personal Data (Privacy) Ordinance, Cap. 486 ("the Ordinance"). This Policy applies to all users of the Website as well as any other persons whose personal data is collected, used and held by us through any means.

This Privacy Policy applies to all users of this Website, including but not limited to users who request services ("Clients") and users who provide services ("Freelancers"), as well as any other persons whose personal data is collected, used and held by us.

2. Types of Personal Data Collected

You may provide us with your personal data voluntarily. For purchasing and using the services under this Website, certain personal data including name, email address, contact number, physical address and/or district are considered mandatory. Your purchase or service request will not be processed if you fail to provide the required mandatory data.

We only collect, use and hold name, email address, contact number, physical address and/or district as well as transaction records. No other personal data will be collected by the Company beyond what is necessary for providing our services.

3. Purposes for Holding Personal Data

The personal data collected from you will be used by the Company for the following purposes:

  • Identification: Verification of identity for handling requests of access, correction and erasure of personal data.
  • Member Account Management: Registration for membership, identity verification, purchase and activity contact, etc.
  • Service Provision: To provide services to you through this Website, and to permit you to participate in activities through this Website.
  • Data Requests Handling: Verification of identity for handling requests of access, correction and erasure of personal data.
  • Statistics and Analysis: Carry out statistics and data analysis. Such reports will contain only anonymous data for the Company's reference and for improving our service and product quality.
  • Administration: Our internal administration and management, including auditing and internal analysis.
  • Direct Marketing: Only after obtaining your consent, the Company may send or contact you from time to time to share promotional or marketing information related to our business and our members' businesses.
  • Service Facilitation: Transfer your personal data to Freelancers (if you are a Client) or Clients (if you are a Freelancer) for the purchase of products or provision of services, or enabling communication between parties for the provision or acceptance of any services or products.

If you are under the age of 18, please obtain prior consent from your parents or guardians before providing your personal data.

4. Retention of Personal Data

The Company will retain all your personal data and transaction records for as long as is necessary for the fulfillment of (i) the purpose(s) for which they were collected and (ii) the legal requirements. All your personal data and transaction records will be destroyed thereafter.

Our information and data are stored and maintained in our electronic database, facilities, servers and back-up servers which may be located outside your country, where the legal protection and standard of security requirements may not be equivalent to the same provided by and legally required by the applicable laws and regulations of your country. By using our services, you consent to our transferring, storing, maintaining and retaining all your information and data in our electronic databases, facilities, servers and back-up servers located outside your country for the purposes referred to in Section 3.

5. Accuracy and Change of Personal Data

In order to ensure the correctness of members' personal data, particularly contact details, retained by the Company, you may receive our request for confirmation or verification. Please feel free to contact us for correction or change of personal data or to opt-out from receiving future direct promotional and marketing information.

6. Personal Data Handling and Security Measures

The personal data we collect about you will not be disclosed to any other party without your prior approval.

We have established security measures and monitoring procedures to prevent unauthorized or accidental access, processing, erasure, loss or use of the data. All personnel that may access the data will be ensured to comply with the requirements of data protection.

Our security measures include:

  • Controls on password complexity, re-tries or resets are implemented to prevent passwords from being compromised.
  • Advanced encryption technology is used to protect the safety of personal data (including names, email addresses, telephone numbers, payment information and purchase records) during transmission. Our Secure Socket Layer (SSL) system will prevent your data from being transmitted with unauthorized interception or access by third parties.
  • Only personnel that have been trained with strict privacy guidelines and procedures are authorized to access or handle your personal data. Such personnel are accountable for non-compliance with the related obligations.
  • The security system will be reviewed regularly to ensure continued effectiveness.

Apart from statutory requirements, the Company will not transfer or disclose any of your personal data to any other parties.

7. Limitation of Liability

The Company has implemented all reasonably practicable procedures, measures and steps to safeguard the security of your personal data. However, no method of transmission over the Internet, or method of electronic storage, is totally secure. We cannot guarantee absolute security. Unless there is proved negligence, we shall not accept any liabilities therefore.

8. Third Party Websites

After clicking on an advertisement or a hyperlink button on our website, you may have left our website and entered the website of a Company's advertising client, content provider, supplier, associated company or business partner. Your visit to these third parties' websites is not protected by this Policy.

These third parties' websites are not owned or controlled by the Company. We have not authorized them to collect any personal data from you. Therefore, we are not responsible for any exposure of your data at these websites or losses arising from a third party website's practice or policy. Please contact the manager or owner of such websites directly for any enquiries or questions about their own privacy practices or policies.

9. Third-Party Payment Gateway

In order to use the Company's services, you are required to access PayPal (which is a third-party payment gateway) and provide your personal data to PayPal for payment processing.

PayPal is not owned or controlled by the Company. We have not authorized or requested PayPal to collect any personal data from you. Therefore, we are not responsible for any exposure of your personal data with PayPal. Please contact the operator of PayPal directly for any enquiries or questions about their own privacy practices or policies.

10. Cookies

We may use "Cookies" to improve our internet service and enhance your online experience. Cookies are small files that are automatically stored on your web browser in your computer that can be retrieved by the Website. Cookies may be used to remember you and your preferences when you visit the Website and enable us to tailor the Website to your needs.

The information collected by Cookies is anonymous visitor's personalized settings information and contains no name or address information or any information that will enable anyone to contact you via telephone, email or any other means. We will not collect any personal data from you when the cookies are being used. You can disable cookies by changing the settings of your web browser. Cookies cannot be used to run programs or deliver viruses to your computer.

11. Changes in this Privacy Policy

The Company may update or amend this Privacy Policy in the future, if necessary. The revised Policy will be posted on our website with an effective date. Please visit our website from time to time for the latest information.

12. Languages

Should there be any differences or inconsistencies between the Chinese version and English version of this Policy, the English version shall prevail.

13. Access to Personal Data

Under the Ordinance, you have a right to request access to, and to request correction of, your personal data in relation to your application. If you wish to exercise these rights, please contact us.

14. Contact Us

Should you have any requests (including Opt-out), enquiries or comments regarding our Privacy Policy or Practice, please email us. In general circumstances, your requests or enquiries will be handled within 14 working days after receipt of the same and verification of your identity.

15. Effective Date

This Privacy Policy becomes effective from the date of publication on this Website.